Terms of service

Effective Date: July 7, 2026

Welcome to TheShukr. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About TheShukr

TheShukr is an online store offering natural crystals, healing stones, crystal jewelry, home décor, spiritual accessories, and related wellness products.

Our contact information:

TheShukr

Email: shopifyshukr@gmail.com

Phone: +91 9457478390

Address:

10 Subhash Nagar Block 2

Block 2

Delhi – 110064

Delhi, India

2. Acceptance of Terms

By visiting our website, creating an account, or purchasing any product, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • You agree to comply with these Terms of Service.

  • You agree to provide accurate and complete information when placing orders.

3. Product Information

We strive to display our products as accurately as possible.

However, because we sell natural crystals and handcrafted products:

  • Every crystal is unique.

  • Color, size, weight, texture, shape, and natural inclusions may vary.

  • Product images are for illustration purposes only.

These natural variations are not considered defects.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change product prices without prior notice.

  • Correct pricing errors.

  • Modify promotions or discounts at any time.

Applicable taxes and shipping charges will be calculated during checkout.

5. Orders

After placing an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of your order.

TheShukr reserves the right to:

  • Cancel any order.

  • Limit quantities purchased.

  • Refuse service to anyone.

  • Cancel orders suspected of fraud or misuse.

If payment has already been made, any approved cancellation will be refunded according to our Refund Policy.

6. Payment

We accept secure payments through the payment methods available during checkout.

Orders are processed only after successful payment confirmation unless Cash on Delivery (COD) is available.

TheShukr does not store your debit card, credit card, or banking information.

7. Shipping & Delivery

Estimated delivery times are provided for convenience only.

Delivery may be affected by:

  • Weather conditions

  • Courier delays

  • Public holidays

  • Government restrictions

  • Remote delivery locations

TheShukr is not responsible for delays caused by third-party courier services.

Risk of loss transfers to the customer once the order has been delivered.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review that policy before making a purchase.

9. Product Usage Disclaimer

Our crystals and spiritual products are intended for:

  • Personal wellness

  • Meditation

  • Spiritual practices

  • Home décor

  • Energy work

  • Gifting

They are not medical devices and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

TheShukr does not guarantee any specific physical, emotional, financial, or spiritual outcomes from using our products.

Any metaphysical or healing information shared on our website is based on traditional beliefs and should be regarded as informational only.

10. Intellectual Property

All website content including:

  • Product images

  • Logos

  • Brand name

  • Graphics

  • Product descriptions

  • Designs

  • Text

  • Videos

  • Digital content

is the property of TheShukr and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. User Conduct

When using our website, you agree not to:

  • Violate any applicable law.

  • Submit false or misleading information.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with website security or functionality.

Violation of these terms may result in termination of access to our services.

12. Limitation of Liability

To the maximum extent permitted by law, TheShukr shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits.

  • Loss of business opportunities.

  • Emotional distress.

  • Delays caused by shipping providers.

  • Damage resulting from misuse of products.

Our total liability for any claim shall not exceed the amount paid for the product in question.

13. Accuracy of Information

We make every effort to ensure the information on our website is accurate.

However, occasional errors may occur regarding:

  • Pricing

  • Product descriptions

  • Availability

  • Images

  • Shipping information

We reserve the right to correct any errors without prior notice.

14. Third-Party Services

Our website may include links to third-party websites or services.

TheShukr is not responsible for the content, privacy practices, products, or services offered by these third parties.

Use of third-party websites is at your own risk.

15. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of your information as described in that policy.

16. Force Majeure

TheShukr shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Government restrictions

  • War

  • Pandemic

  • Power outages

  • Internet disruptions

  • Courier interruptions

17. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on our website.

Customers are encouraged to review these Terms periodically.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of our website shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

TheShukr

Email: shopifyshukr@gmail.com

Phone: +91 9457478390

Address:

10 Subhash Nagar Block 2, Delhi – 110064, India

We appreciate your trust in TheShukr and thank you for choosing us for your crystal and wellness journey.